.page-faq {
  --faq-pad: clamp(2.5rem, 6vw, 5rem);
  --faq-gap: clamp(1.25rem, 3vw, 2.25rem);
  --faq-line: rgba(201, 162, 75, 0.38);
  --faq-line-soft: rgba(201, 162, 75, 0.16);
  background: var(--clr-paper);
  color: var(--clr-ink);
  font-family: var(--font-body);
  font-size: var(--fs-base);
  line-height: 1.85;
  overflow-x: hidden;
}

.page-faq [hidden] {
  display: none !important;
}

.page-faq a {
  color: var(--clr-primary);
  text-decoration: underline;
  text-decoration-color: var(--clr-gold);
  text-underline-offset: 3px;
}

.page-faq a:hover,
.page-faq a:focus-visible {
  color: var(--clr-cinnabar);
  text-decoration-color: var(--clr-cinnabar);
}

.page-faq .btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 44px;
  padding: 0.7rem 1.6rem;
  text-decoration: none;
  font-family: var(--font-display);
  letter-spacing: 0.08em;
}

/* ---------- 首屏 ---------- */

.page-faq .faq-hero {
  position: relative;
  padding-block: clamp(1.5rem, 3.5vw, 2.5rem) var(--faq-pad);
  border-bottom: var(--line-gold);
  background:
    radial-gradient(120% 90% at 88% 0%, rgba(14, 74, 99, 0.1) 0%, rgba(245, 241, 232, 0) 62%),
    var(--clr-paper);
  overflow: hidden;
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image: repeating-linear-gradient(114deg, transparent 0 27px, rgba(14, 74, 99, 0.07) 27px 28px);
  pointer-events: none;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  inset: auto 0 0 0;
  height: 5px;
  background: linear-gradient(90deg, var(--clr-primary) 0 38%, var(--clr-gold) 38% 72%, var(--clr-cinnabar) 72% 100%);
}

.page-faq .faq-hero__inner {
  position: relative;
  z-index: 1;
  max-width: var(--shell);
  margin-inline: auto;
  padding-inline: var(--gutter);
}

.page-faq .faq-crumb {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-size: var(--fs-xs);
  letter-spacing: 0.14em;
  color: var(--clr-primary);
  margin-bottom: clamp(1.25rem, 3vw, 2rem);
}

.page-faq .faq-crumb a {
  text-decoration: none;
  border-bottom: 1px solid var(--faq-line);
}

.page-faq .faq-crumb span[aria-current] {
  color: var(--clr-cinnabar);
}

.page-faq .faq-hero__eyebrow {
  display: inline-block;
  margin: 0 0 0.9rem;
  padding: 0.25rem 0.7rem;
  background: var(--clr-primary);
  color: var(--clr-paper);
  font-size: var(--fs-xs);
  letter-spacing: 0.2em;
  box-shadow: 4px 4px 0 0 var(--clr-gold);
}

.page-faq .faq-hero__title {
  margin: 0 0 clamp(1rem, 2.5vw, 1.5rem);
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(2rem, 5.6vw, 3.4rem);
  line-height: 1.24;
  letter-spacing: 0.01em;
  color: var(--clr-primary);
  max-width: 20ch;
  text-shadow: 3px 3px 0 rgba(201, 162, 75, 0.28);
}

.page-faq .faq-hero__lead {
  margin: 0 0 clamp(1.5rem, 3.5vw, 2.25rem);
  max-width: 62ch;
  font-size: var(--fs-md);
  line-height: 1.8;
  color: var(--clr-ink);
}

.page-faq .faq-hero__facts {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 1rem;
  grid-template-columns: 1fr;
}

.page-faq .faq-hero__facts li {
  border-left: 3px solid var(--clr-gold);
  padding-left: 0.9rem;
}

.page-faq .faq-hero__num {
  display: block;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: var(--fs-lg);
  line-height: 1.2;
  color: var(--clr-cinnabar);
  font-variant-numeric: tabular-nums;
}

.page-faq .faq-hero__label {
  display: block;
  font-size: var(--fs-sm);
  color: #2b3d44;
  letter-spacing: 0.02em;
}

/* ---------- 查询面板 ---------- */

.page-faq .faq-console {
  position: relative;
  background: var(--clr-deep);
  color: var(--clr-paper);
  padding-block: var(--faq-pad);
  border-bottom: var(--line-gold);
  overflow: hidden;
}

.page-faq .faq-console__bg {
  position: absolute;
  right: 0;
  bottom: 0;
  width: min(46%, 520px);
  height: auto;
  opacity: 0.26;
  pointer-events: none;
  -webkit-mask-image: linear-gradient(258deg, #000 12%, transparent 76%);
  mask-image: linear-gradient(258deg, #000 12%, transparent 76%);
}

.page-faq .faq-console__inner {
  position: relative;
  z-index: 1;
  max-width: var(--shell);
  margin-inline: auto;
  padding-inline: var(--gutter);
}

.page-faq .faq-console__eyebrow {
  margin: 0 0 0.6rem;
  font-size: var(--fs-xs);
  letter-spacing: 0.22em;
  color: var(--clr-gold-hi);
}

.page-faq .faq-console__title {
  margin: 0 0 0.9rem;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(1.6rem, 3.6vw, 2.5rem);
  line-height: 1.3;
  color: var(--clr-paper);
  max-width: 24ch;
}

.page-faq .faq-console__lead {
  margin: 0 0 clamp(1.5rem, 3vw, 2rem);
  max-width: 60ch;
  font-size: var(--fs-base);
  line-height: 1.85;
  color: var(--clr-haze);
}

.page-faq .faq-tabs__bar {
  display: flex;
  flex-wrap: wrap;
  gap: 0.6rem;
  padding-bottom: 1.1rem;
  border-bottom: 1px solid var(--faq-line);
  margin-bottom: 1.4rem;
}

.page-faq .faq-tab {
  appearance: none;
  min-height: 44px;
  padding: 0.55rem 1.15rem;
  background: transparent;
  border: 2px solid rgba(201, 162, 75, 0.36);
  color: var(--clr-haze);
  font-family: var(--font-display);
  font-size: var(--fs-base);
  letter-spacing: 0.12em;
  cursor: pointer;
  transition: background var(--ease), color var(--ease), box-shadow var(--ease);
}

.page-faq .faq-tab:hover {
  color: var(--clr-gold-hi);
  border-color: var(--clr-gold-hi);
}

.page-faq .faq-tab[aria-selected="true"] {
  background: var(--clr-jade);
  border-color: var(--clr-gold-hi);
  color: #fff;
  box-shadow: 4px 4px 0 0 var(--clr-gold);
}

.page-faq .faq-tab:focus-visible {
  outline: 2px solid var(--clr-gold-hi);
  outline-offset: 3px;
}

.page-faq .faq-results {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0;
  border-top: 1px solid var(--faq-line-soft);
}

.page-faq .faq-result {
  display: grid;
  grid-template-columns: 1fr;
  gap: 0.15rem;
  padding: 0.85rem 0.25rem 0.85rem 0.9rem;
  border-bottom: 1px solid var(--faq-line-soft);
  border-left: 2px solid transparent;
  transition: border-color var(--ease), background var(--ease);
}

.page-faq .faq-result:hover {
  border-left-color: var(--clr-gold-hi);
  background: rgba(201, 162, 75, 0.07);
}

.page-faq .faq-result__name {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: var(--fs-md);
  color: var(--clr-paper);
  letter-spacing: 0.02em;
}

.page-faq .faq-result__meta {
  font-size: var(--fs-sm);
  color: var(--clr-haze);
}

.page-faq .faq-result__where {
  font-size: var(--fs-sm);
  color: var(--clr-gold-hi);
  letter-spacing: 0.04em;
}

.page-faq .faq-panel__note {
  margin: 1.2rem 0 0;
  font-size: var(--fs-sm);
  color: var(--clr-haze);
}

.page-faq .faq-panel__note a {
  color: var(--clr-gold-hi);
}

/* ---------- 分组手风琴 ---------- */

.page-faq .faq-groups {
  padding-block: var(--faq-pad);
  background: var(--clr-paper);
}

.page-faq .faq-groups > .container {
  max-width: var(--shell);
  margin-inline: auto;
  padding-inline: var(--gutter);
}

.page-faq .faq-head {
  margin-bottom: clamp(1.75rem, 4vw, 2.75rem);
  max-width: 64ch;
}

.page-faq .faq-head .eyebrow {
  margin: 0 0 0.5rem;
  font-size: var(--fs-xs);
  letter-spacing: 0.22em;
  color: var(--clr-cinnabar);
}

.page-faq .faq-head__title {
  margin: 0 0 0.75rem;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(1.5rem, 3.4vw, 2.35rem);
  line-height: 1.3;
  color: var(--clr-primary);
}

.page-faq .faq-head__lead {
  margin: 0;
  font-size: var(--fs-base);
  color: #2b3d44;
}

.page-faq .faq-groups__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--faq-gap);
  align-items: start;
}

.page-faq .faq-group {
  border-left: 2px solid var(--clr-primary);
  padding-left: clamp(0.85rem, 2vw, 1.4rem);
}

.page-faq .faq-group__num {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: var(--fs-xl);
  line-height: 1;
  color: var(--clr-gold);
  font-variant-numeric: tabular-nums;
  -webkit-text-stroke: 1px var(--clr-primary);
}

.page-faq .faq-group__title {
  margin: 0.35rem 0 0.75rem;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: var(--fs-md);
  letter-spacing: 0.04em;
  color: var(--clr-primary);
}

.page-faq .accordion__trigger {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 0.9rem;
  width: 100%;
  min-height: 44px;
  padding: 0.75rem 0;
  background: none;
  border: 0;
  border-bottom: 1px solid var(--clr-mist);
  font-family: var(--font-body);
  font-size: var(--fs-base);
  font-weight: 500;
  line-height: 1.55;
  color: var(--clr-ink);
  text-align: left;
  cursor: pointer;
  transition: color var(--ease);
}

.page-faq .accordion__trigger::after {
  content: "+";
  flex: 0 0 auto;
  font-family: var(--font-display);
  font-size: var(--fs-md);
  line-height: 1.2;
  color: var(--clr-gold);
}

.page-faq .accordion__trigger[aria-expanded="true"] {
  color: var(--clr-primary);
}

.page-faq .accordion__trigger[aria-expanded="true"]::after {
  content: "–";
  color: var(--clr-cinnabar);
}

.page-faq .accordion__trigger:hover {
  color: var(--clr-cinnabar);
}

.page-faq .accordion__trigger:focus-visible {
  outline: 2px solid var(--clr-primary);
  outline-offset: 2px;
}

.page-faq .accordion__panel {
  padding: 0.65rem 0 1rem;
  font-size: var(--fs-base);
  line-height: 1.85;
  color: #22333a;
  border-bottom: 1px solid var(--clr-mist);
}

/* ---------- 三步排查 ---------- */

.page-faq .faq-diagnose {
  padding-block: var(--faq-pad);
  background:
    radial-gradient(90% 70% at 10% 0%, rgba(201, 162, 75, 0.16) 0%, rgba(14, 74, 99, 0) 60%),
    var(--clr-primary);
  color: var(--clr-paper);
  border-top: var(--line-gold);
  border-bottom: var(--line-gold);
}

.page-faq .faq-diagnose > .container {
  max-width: var(--shell);
  margin-inline: auto;
  padding-inline: var(--gutter);
}

.page-faq .faq-head--dark .faq-head__eyebrow {
  color: var(--clr-gold-hi);
}

.page-faq .faq-head--dark .faq-head__title {
  color: var(--clr-paper);
  text-shadow: 3px 3px 0 rgba(11, 17, 22, 0.45);
}

.page-faq .faq-head--dark .faq-head__lead {
  color: rgba(245, 241, 232, 0.82);
}

.page-faq .faq-diag__figure {
  margin: 0 0 clamp(1.5rem, 3vw, 2.25rem);
  border: 2px solid var(--faq-line);
  box-shadow: var(--shadow-gold);
  background: var(--clr-deep);
}

.page-faq .faq-diag__figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 1rem;
}

.page-faq .faq-step {
  position: relative;
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 0.75rem;
  padding: 1.15rem 1.15rem 1.3rem;
  background: rgba(16, 26, 51, 0.55);
  border: 2px solid rgba(201, 162, 75, 0.4);
  transition: border-color var(--ease), background var(--ease);
}

.page-faq .faq-step__check {
  width: 1.15rem;
  height: 1.15rem;
  margin: 0.25rem 0 0;
  accent-color: var(--clr-gold-hi);
  cursor: pointer;
  flex: 0 0 auto;
}

.page-faq .faq-step__check:focus-visible {
  outline: 2px solid var(--clr-gold-hi);
  outline-offset: 3px;
}

.page-faq .faq-step:has(.faq-step__check:checked) {
  border-color: var(--clr-gold-hi);
  background: rgba(16, 26, 51, 0.8);
}

.page-faq .faq-step__body {
  display: block;
  cursor: pointer;
}

.page-faq .faq-step__num {
  display: block;
  font-size: var(--fs-xs);
  letter-spacing: 0.22em;
  color: var(--clr-gold-hi);
  margin-bottom: 0.35rem;
}

.page-faq .faq-step__title {
  display: block;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: var(--fs-md);
  line-height: 1.35;
  color: var(--clr-paper);
  margin-bottom: 0.5rem;
}

.page-faq .faq-step__text {
  display: block;
  font-size: var(--fs-sm);
  line-height: 1.8;
  color: rgba(245, 241, 232, 0.82);
}

.page-faq .faq-step--alert {
  border-color: rgba(178, 58, 46, 0.85);
}

.page-faq .faq-step--alert .faq-step__num {
  color: #e8897f;
}

.page-faq .faq-step--alert .faq-step__title {
  color: #fff;
  border-bottom: 2px solid var(--clr-cinnabar);
  padding-bottom: 0.35rem;
  display: inline-block;
}

/* ---------- 准备清单 ---------- */

.page-faq .faq-prep {
  padding-block: var(--faq-pad);
  background: var(--clr-paper);
}

.page-faq .faq-prep__inner {
  max-width: var(--shell);
  margin-inline: auto;
  padding-inline: var(--gutter);
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--faq-gap);
}

.page-faq .faq-prep__head .eyebrow {
  margin: 0 0 0.5rem;
  font-size: var(--fs-xs);
  letter-spacing: 0.22em;
  color: var(--clr-cinnabar);
}

.page-faq .faq-prep__title {
  margin: 0 0 0.75rem;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(1.5rem, 3.4vw, 2.2rem);
  line-height: 1.3;
  color: var(--clr-primary);
}

.page-faq .faq-prep__lead {
  margin: 0;
  color: #2b3d44;
  max-width: 46ch;
}

.page-faq .faq-prep__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 0.75rem;
}

.page-faq .faq-prep__item {
  position: relative;
  padding: 0.95rem 1rem 1rem 1.1rem;
  background: #fff;
  border: 2px solid var(--clr-primary);
  box-shadow: 6px 6px 0 0 var(--clr-mist);
}

.page-faq .faq-prep__idx {
  display: block;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: var(--fs-sm);
  letter-spacing: 0.16em;
  color: var(--clr-gold);
  margin-bottom: 0.3rem;
  font-variant-numeric: tabular-nums;
}

.page-faq .faq-prep__name {
  display: block;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: var(--fs-md);
  color: var(--clr-primary);
  margin-bottom: 0.35rem;
}

.page-faq .faq-prep__desc {
  display: block;
  font-size: var(--fs-sm);
  line-height: 1.75;
  color: #2b3d44;
}

/* ---------- 人工支持 ---------- */

.page-faq .faq-help {
  padding-block: var(--faq-pad);
  background: var(--clr-mist);
  border-top: var(--line-gold);
}

.page-faq .faq-help__inner {
  max-width: var(--shell);
  margin-inline: auto;
  padding-inline: var(--gutter);
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--faq-gap);
  align-items: start;
}

.page-faq .faq-help__eyebrow {
  margin: 0 0 0.5rem;
  font-size: var(--fs-xs);
  letter-spacing: 0.22em;
  color: var(--clr-cinnabar);
}

.page-faq .faq-help__title {
  margin: 0 0 0.9rem;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(1.5rem, 3.4vw, 2.3rem);
  line-height: 1.3;
  color: var(--clr-primary);
}

.page-faq .faq-help__lead {
  margin: 0 0 0.9rem;
  max-width: 52ch;
  color: #22333a;
}

.page-faq .faq-help__btn {
  margin-top: 0.6rem;
  background: var(--clr-primary);
  color: var(--clr-paper);
  border: 2px solid var(--clr-primary);
  box-shadow: 4px 4px 0 0 var(--clr-gold);
  text-decoration: none;
}

.page-faq .faq-help__btn:hover,
.page-faq .faq-help__btn:focus-visible {
  background: var(--clr-deep);
  border-color: var(--clr-deep);
  color: var(--clr-gold-hi);
  text-decoration: none;
}

.page-faq .faq-help__card {
  background: var(--clr-deep);
  color: var(--clr-paper);
  border: 2px solid var(--clr-gold);
  box-shadow: 6px 6px 0 0 rgba(11, 17, 22, 0.32);
  padding: clamp(1.15rem, 3vw, 1.75rem);
}

.page-faq .faq-help__card-title {
  margin: 0 0 1rem;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: var(--fs-md);
  letter-spacing: 0.1em;
  color: var(--clr-gold-hi);
  border-bottom: 1px solid var(--faq-line);
  padding-bottom: 0.6rem;
}

.page-faq .faq-help__dl {
  margin: 0;
  display: grid;
  gap: 0.75rem;
}

.page-faq .faq-help__row {
  display: grid;
  gap: 0.1rem;
}

.page-faq .faq-help__row dt {
  font-size: var(--fs-xs);
  letter-spacing: 0.18em;
  color: var(--clr-haze);
}

.page-faq .faq-help__row dd {
  margin: 0;
  font-size: var(--fs-base);
  color: var(--clr-paper);
  word-break: break-word;
}

.page-faq .faq-help__note {
  margin: 1.1rem 0 0;
  padding-top: 0.9rem;
  border-top: 1px solid var(--faq-line-soft);
  font-size: var(--fs-sm);
  color: var(--clr-haze);
}

.page-faq .faq-help__note a {
  color: var(--clr-gold-hi);
}

/* ---------- 响应式 ---------- */

@media (min-width: 620px) {
  .page-faq .faq-hero__facts {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 1.25rem;
  }

  .page-faq .faq-result {
    grid-template-columns: minmax(0, 1.3fr) minmax(0, 1.1fr) minmax(0, 1fr);
    align-items: baseline;
    gap: 0.5rem;
  }

  .page-faq .faq-result__where {
    text-align: right;
  }

  .page-faq .faq-prep__list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 900px) {
  .page-faq .faq-groups__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    column-gap: clamp(2rem, 5vw, 4rem);
  }

  .page-faq .faq-steps {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 1.25rem;
  }

  .page-faq .faq-step + .faq-step::before {
    content: "";
    position: absolute;
    left: -1.25rem;
    top: 50%;
    width: 1.25rem;
    height: 2px;
    background: var(--clr-gold);
    transform: translateY(-50%);
  }

  .page-faq .faq-step + .faq-step::after {
    content: "";
    position: absolute;
    left: -0.42rem;
    top: 50%;
    width: 8px;
    height: 8px;
    border-top: 2px solid var(--clr-gold);
    border-right: 2px solid var(--clr-gold);
    transform: translateY(-50%) rotate(45deg);
  }

  .page-faq .faq-prep__inner {
    grid-template-columns: minmax(0, 5fr) minmax(0, 7fr);
    gap: clamp(2rem, 4vw, 3.5rem);
  }

  .page-faq .faq-prep__list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-help__inner {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    gap: clamp(2rem, 4vw, 3.5rem);
  }
}

@media (min-width: 1100px) {
  .page-faq .faq-prep__list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq * {
    transition-duration: 0.01ms !important;
    animation-duration: 0.01ms !important;
  }
}
<<<PAGE_CSS_END>>>